During sales promotion periods, deliveries may take 3–5 working days longer than usual.
To offer you the best service and ensure fast delivery, we ship via our trusted cooperative logistics partners. Shipping rates vary based on shipment type and destination, and the exact cost will be automatically calculated at checkout.
We aim to dispatch all orders within 10 working days.Please note that these are formal estimates only.The stated delivery time is around 10–15 business days, but in most cases, the actual arrival time is much earlier.
Estimated delivery times are for reference only and commence from the shipping date. We are not responsible for any delays caused by customs clearance processes in the destination country.
We recommend that you consider the following information:
From time to time, we run free shipping promotions, which will be notified by email. Please note that free shipping will be applied to your order at checkout.
If you need to return an item purchased during a free shipping promotion, the original outbound shipping cost will not be deducted (as it was free), and you will be responsible for the return shipping fee as usual.
If you would like to purchase our products without registration, you may proceed as a Guest by providing valid contact and billing details.
For your security, if it is your first order, we recommend registering an account with accurate details to avoid order processing delays. Please also ensure your contact information is entered correctly so we can communicate with you if needed.
We insure each purchase during transit until it is delivered to you. We require a signature for all deliveries, at which point responsibility for the goods passes to you. If you are not the receiver (e.g., for a gift order), the person who signs for the package confirms receipt and accepts responsibility for the package.
Product prices and delivery costs are displayed on our website: www.musesjewelry.comTaxes and duties are applied in accordance with the customs regulations of the destination country and are the responsibility of the recipient.
If you have any questions, please contact us at: cs@musesjewelry.com
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