Privacy Policy

Privacy Policy

Date: 2025.01.01

1. Information on the collection of personal data

1.1 Personal data

The following informs you about the processing of personal data when using our website. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behaviour. We inform you about our processing procedures and comply with our legal obligations, in particular under the EU General Data Protection Regulation (GDPR).

1.2 Data controller

The data controller pursuant to Art. 4 (7) GDPR is:www.musesjewelry.comContact e-mail: cs@musesjewelry.com

2. Processing of personal data when visiting our website

When using the website for information purposes only – i.e. merely viewing without registering and without providing further information – we process the personal data that your browser transmits to our server.This data is technically necessary to display our website and to ensure stability and security. The legal basis is Art. 6 (1) f GDPR:

3. Further functions and offers of our website

3.1 Overview

In addition to purely informational use, we offer services such as account registration, ordering goods, payment and delivery. For these services you usually have to provide further personal data, which we process to perform the respective services.

3.2 Use of external service providers

In some cases we use external service providers to process your data (e.g. payment providers, shipping companies, IT service providers). These providers are carefully selected, bound by our instructions and regularly monitored.

3.3 Further third party involvement

We may pass on your personal data to partners if we jointly offer promotions, competitions or similar services. You will receive detailed information when you provide your data or in the description of the respective offers.

3.4 Third parties outside of the EEA

If our service providers or partners are based outside the European Economic Area (EEA), we ensure that data transfers are based on appropriate safeguards under applicable law.

4. Processing when you contact us or register an account

When you contact us by e-mail or via a contact form, we store the data you provide (e-mail address, name, telephone number if applicable) to answer your request.

When you register a customer account, we collect only the information you voluntarily provide:

5. Processing when you make a purchase

5.1 Order and shopping data

If you place an order, we collect:

5.2 Payment details

We offer payment methods including credit card and PayPal. We collect payment details to process the transaction and share only necessary data with payment providers.

Payment details may include:

6. Cookies and similar technologies

6.1 General information

We use cookies, tags, web pixels and similar technologies to ensure functionality, analyse usage, improve performance and show relevant advertisements.Where required by law, we request your consent before using nonessential cookies. You may withdraw or update your consent at any time via the “Manage Cookies” link in the website footer.

6.2 Types of cookies

6.3 Your choices

You can manage cookies through your browser settings. Disabling cookies may limit the functionality of the website.

6.4 Web pixels and analytics

We use web pixels to measure marketing performance and analyse usage patterns.We may use analytics tools such as Google Analytics to track and report website traffic. You may opt out of data collection by these tools where available.

6.5 Remarketing

We may use remarketing services (e.g. from Google, Facebook, Bing) to display interest-based ads on third-party websites. You can opt out of personalized advertising in the ad settings of the respective platforms.

6.6 Other tracking technologies

We may use scripts, local storage and similar technologies to collect usage statistics, device information and browsing behaviour for the purposes described above.

6.7 Do Not Track

Since there are no uniform standards for “Do Not Track” (DNT) signals, our website does not currently respond to DNT signals.

6.8 Location information

You may disable location services in your device settings at any time.

7. Transfer of data to third parties

7.1 General

We only transfer your personal data if permitted by EU or applicable national law.Recipients may include:

7.2 Payment service providers

Payment data is transmitted to the payment providers you select. Further details are governed by their respective privacy policies.

7.3 Shipping companies

To deliver your order, we share your name, delivery address and contact information (email or telephone if required for delivery notifications).

7.4 Authorities and public bodies

We may disclose your data if required by law, court order or official regulation.

8. Retention and erasure of data

We store your personal data only as long as necessary for the purposes stated in this policy and to fulfil our legal and contractual obligations.

If you close your customer account, we will delete or anonymise your data unless retention is required by law (e.g. tax or commercial law obligations). After the expiry of applicable retention periods, data will be deleted.

9. Data security

We use technical and organisational security measures to protect your personal data. Your order and login data are transmitted using SSL encryption.

10. Your rights

Under the GDPR, you have the following rights regarding your personal data:

You may exercise your rights by contacting us at cs@musesjewelry.com.You also have the right to lodge a complaint with a data protection supervisory authority.

11. Changes to this Privacy Policy

We may update this Privacy Policy due to legal or business changes. We recommend reviewing it regularly.

 

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